Patient Lifecycle & Growth
Patient Analytics
Understand patient demographics, acquisition channel performance, and long-term cohort retention trends.
New Patients (MoM)480+14.2% Growth
Patient Retention Rate88.4%Optimal Stability
Avg. Visit Frequency3.2 / yr+0.3 vs last yr
Referral Rate62.4%Steady channel mix
Patient Age Demographics
Distribution across key age segments
0-18 Years
15%
19-34 Years
24%
35-50 Years
31%
51-70 Years
20%
70+ Years
10%
Referral Sources & Conversion
Yield conversion of patient referral pipelines
Patient Care Journey Funnel
Follow steps from initial digital touchpoint through retention
Step 01Website Visited
12,450Conv: 100%
Step 02Appointment Booked
4,820Conv: 38.7%
Step 03Consultation Complete
4,430Conv: 91.9%
Step 04Treatment Initiated
3,630Conv: 81.9%
⚠️ 18% Orthopedics leakage flagged (CareRefer delay)
Step 05Follow-up Scheduled
3,210Conv: 88.4%
Step 06Retained (3+ Visits)
2,840Conv: 88.5%